Refund policy

LOCKED IN COMMAND LLC — Return & Refund Policy

LOCKED IN merchandise is produced on demand. Because each item is made specifically after an order is placed, we generally do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of preference.

Damaged, defective, misprinted, or incorrect items

If your order arrives damaged, defective, misprinted, mislabeled, or you receive an incorrect item, please contact us at support@lockedincommand.com within 30 days of receiving your order.

Please include your order number, a description of the issue, and clear photos showing the problem. Once the issue is verified, we will arrange an appropriate replacement or refund at no additional cost to you.

Sizing

Please review the size information provided on the product page before ordering. Because our merchandise is produced on demand, we generally cannot provide refunds or exchanges when the incorrect size was ordered.

If the item itself was mislabeled or the size received does not match the item ordered, please contact us and we will work to correct the issue.

Order changes and cancellations

Because orders may enter production shortly after they are placed, changes or cancellations are not guaranteed. Contact support@lockedincommand.com as soon as possible if you need assistance with an order.

Do not return merchandise without contacting us first. Returns sent without prior authorization may not be accepted.

This policy does not limit any rights you may have under applicable consumer protection laws.