Shipping policy
LOCKED IN COMMAND LLC — Shipping Policy
Order Processing & Fulfillment
LOCKED IN merchandise is produced on demand. After an order is placed, it must be processed and fulfilled before it ships.
Production and fulfillment times may vary depending on the product, order volume, and fulfillment location. Estimated delivery information provided during checkout is an estimate and is not a guaranteed delivery date.
Shipping Rates & Delivery Estimates
Available shipping methods, estimated delivery times, and applicable shipping charges will be displayed at checkout based on your order and delivery address.
Once your order has shipped, tracking information will be provided when available.
Multiple Shipments
Products in the same order may occasionally be fulfilled from different locations. As a result, an order may arrive in more than one shipment. You will not be charged additional shipping solely because an order is divided into multiple shipments.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before submitting your order.
If you notice an error after placing your order, contact support@lockedincommand.com as soon as possible. We cannot guarantee that an address can be changed once an order has entered fulfillment or shipped.
Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
Lost, Delayed, or Damaged Shipments
Carrier delays may occur after an order has shipped and can be outside our control.
If your tracking information shows an unusual delay, your package appears to be lost, or your order arrives damaged, contact support@lockedincommand.com with your order number and relevant details so we can assist you.
International Orders
International shipping availability, if offered, will be shown at checkout. International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout or required by applicable law, these charges are the responsibility of the recipient.
Questions
For questions about shipping or an existing order, contact support@lockedincommand.com.